Support Assistant

Werkstudent, Festanstellung bei Serenata IntraWare in München
Eingestellt am 22.02.2017


YOUR JOB

• Acknowledgment of customer requests and support cases via
phone and email
• Self-reliant case solving based on training and knowledge
base
• Hand-over to second level support for complex technical
cases and requests

YOUR PROFILE

• Ability for structuring complex topics with attention to
detail
• A good team worker with organizational skills and
exceptional communication skills
• High interest to become a technical solution consultant for
hospitality CRM
• Fluent in German and English
• Ideally experience in the hotel industry

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